Privacy Policy

1. TYPES OF INFORMATION WE COLLECT

We may collect the types of information outlined below when you utilize our Services, as long as we deem it reasonably necessary for our business activities.

1.1.  Customer Website Activity

1.1.1. Personal information voluntarily provided. This encompasses contact details (such as your name, email address, mailing address, and/or phone number) and demographic details you might be requested to provide while using our Services, for instance, when filling out a survey on our websites.

1.1.2. Communications. We also gather information you provide through the Services, including feedback, inquiries, or other communications between you and us, such as calls, chats, emails, or messages related to the Services. Note that calls with our customer service center may be recorded or monitored for quality assurance.

1.1.3. Automatically collected information via web technologies. When you use our Services, we may automatically collect certain elements of your internet data, such as IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and/or clickstream data. This data is gathered through web technologies like cookies, web beacons, JavaScript, and other similar tools (collectively “Web Technologies”).  

1.1.4. Service providers and contractors. We might receive personal information about you from our service providers and contractors, such as internet service providers.

1.1.5. Third parties. We may obtain personal information about you from third parties, including affiliates and advertising partners. 

1.1.6. Mobile Activity. When you access our Services using a mobile device, we may collect a unique device identifier or other device information to deliver the Services and/or functionality. Depending on your mobile settings, we may also gather, use, and store information about your location (e.g., GPS). 

1.2.  Online User Activity.  We utilize third-party analytics tools to measure traffic, usage, and other trends based on your use of our Services. We may also employ Web Technologies to collect and store additional information about your visit to or use of our Services. These tools might capture:

1.2.1. Usage Details. This might include interactions with our Services (such as the date, time, and duration of visits, specific pages or content accessed during the visits, frequency of visits, and referring website addresses). 

1.2.2. Device Information. This might include the IP address and other details of the device you use to connect with our Services (such as device type and unique device identifier, operating system, browser type, and mobile network information). 

1.2.3. Location Information. This may occur when you choose to provide the website with access to information about your device’s location.

1.3.4. Site usage and session information. This might include details about your interaction with our Services, such as the resources accessed, pages viewed, time spent on a page, and how you arrived at our website. We may also log details of your visits to our website and information generated during the use of our website, such as mouse movements, clicks, page visits, text entered, time spent on a page, and other details of your actions on our website.

2. HOW WE UTILIZE YOUR INFORMATION

2.1.  Essential Purposes.  We may use the information we collect as deemed necessary or appropriate for certain fundamental purposes. These purposes, collectively referred to as the “Essential Purposes,” include:

2.1.1. To adhere to and enforce applicable legal requirements, industry standards, contractual obligations, and our Company policies;

2.1.2. To detect, prevent, or investigate fraud, suspicious activities, or illegal activities;

2.1.3. To enforce our Terms of Use and other legal agreements;

2.1.4. To evaluate, negotiate, or execute a merger, sale, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of any part of our business, assets, or equity, whether as part of bankruptcy, liquidation, or similar proceedings (collectively, “Business Transactions”), where your personal information may be included among the assets sold or transferred;

2.1.5. To manage any business relationships between you and us, and to fulfill our obligations and enforce our rights arising from any agreements between you and us;

2.1.6. To safeguard our rights, privacy, safety, property, operations, or security, and/or that of our affiliates, business partners, you, or others; and

2.1.7. To pursue available remedies or limit potential damages we may incur.

2.2.  Customer Website Activity  may also be utilized for various business purposes (collectively, “Customer Experience Purposes”), including:

2.2.1. To provide you with products or services or otherwise meet your requests;

2.2.2. To deliver personalized content and information via our website, third-party sites, phone calls, text messages, emails, and/or direct mail, which may include offers for products or services that might interest you;

2.2.3. To inform you about updates to our products or Services;

2.2.4. To provide customer support;

2.2.5. To operate and enhance the functionality of our websites, as well as our business operations, including internal administration, auditing, and troubleshooting for our Services;

2.2.6. To conduct testing, research, analysis, and product development to improve our products and Services;

2.2.7. To monitor metrics such as the total number of visitors, traffic patterns, advertisement placements, and demographic trends; and

2.2.8. To provide, enhance, test, and evaluate the effectiveness of the Services, and to diagnose and resolve technological issues.

2.3.  Online User Activity collected through Web Technologies may be used to support the various business purposes outlined in this Section (collectively, “Online User Purposes”). Specifically, information obtained via cookies is used to understand our customer base, promote our Services to you and other potential customers, assess the performance of our Services, enhance user experience, and improve the security of our Services.

3. HOW WE DISCLOSE YOUR INFORMATION

3.1. We may share personal information for the Essential Purposes, Customer Experience Purposes, and Online User Purposes described above with the following types of entities:

3.1.1. Legal affiliates under our control or under common control with us;

3.1.2. Service providers and contractors who offer technology, business, professional, research, legal expertise, or other services to us (such as website hosting, IT infrastructure, customer services, and email delivery);

3.1.3. Advertising and other partners, including our marketing partners, who provide marketing research and promote products, services, promotions, and events;

3.1.4. Website partners who assist us in creating various brands to deliver content to our customers across different areas of interest;

3.1.5. Data analytics providers who help us assess and analyze traffic to, from, and within our websites;

3.1.6. External parties (including government agencies) to comply with legal requirements, such as regulatory, court, and law enforcement requests (e.g., subpoenas, court orders, etc.) (collectively, “Legal Requirements”); to prevent and address fraud, security or technical issues, and to respond to emergencies or protect the rights, property, or security of our Company, customers, or third parties (collectively, “Security Purposes”);

3.1.7. External parties involved in the evaluation, negotiation, and/or completion of any Business Transaction.

5. YOUR CHOICES ABOUT YOUR INFORMATION

5.1. Privacy Rights. Residents of certain states may have various rights concerning their personal information under applicable state laws. Where such laws apply, we will make every effort to respond to your requests within the timeframe specified by those laws. If there are legal reasons for not fully complying with your request, or if we need to comply in a more limited manner than expected, we will provide an explanation in our response.

California residents should review Section 7 for details on their rights under California law.

5.1.1. Right to Access. You may have the right to access the personal information we have collected about you, including details on its sources, the purposes of collection, and the categories of third parties and service providers with whom we share it.

5.1.2. Right to Correct. You may have the right to correct any inaccurate personal information about you, considering the nature of the information and its processing purposes.

5.1.3. Right to Delete. You may have the right to delete personal information we have collected from you.

5.1.4. Exercising Your Rights. If you reside in a state with such protections, you can submit a request by filling out the Privacy Rights Request form, or emailing us at [email protected]. To ensure your personal information's security, you will need to verify your identity before we can process your request, which may involve providing personal identifiers for matching and confirming your request. We will notify you if additional information is required.

5.1.5. Right to Appeal. If we are unable to process your privacy rights request, we will explain the reasons. In states with such protections, you may appeal by completing the Privacy Rights Request form, or emailing us at [email protected].

5.1.6. Right to Non-Discrimination. You are entitled to be free from discrimination if you exercise privacy rights under state law.

5.2. Right to Opt-Out. We may sell or share your personal information with third parties. Online User Activity might also be shared with or collected by third parties, such as data analytics providers, about your interactions with our Services and could potentially be used by those parties for their purposes. You can opt-out of the “sales” or “sharing” of your personal information by submitting a “Do Not Sell or Share My Personal Information” request via the Privacy Rights Request form or by clicking the “Do Not Sell or Share My Info” link on our website, found at the bottom of our sites.

5.3. Right to Limit Use and Disclosure of Sensitive Personal Information. We may sell or share information considered “sensitive” under state law to third parties if necessary to provide the requested goods or services. You can request that we limit our use and disclosure of your sensitive personal information by submitting an opt-out request as described above.

5.4. Cookies. We use cookies, such as Google Analytics, for analyzing traffic across our websites and for interest-based advertising, also known as online behavioral advertising. We also use cookies to enhance your browsing experience. You can manage data shared with third parties via tracking cookies by taking the following actions:

5.4.1. Rejecting Cookies. Most web browsers allow users to reject cookies, although this may affect your experience with our Services.

5.4.2. Opting-Out of Tracking Cookies. We offer an option for customers and website visitors to disable tracking cookies by clicking the “Cookie Choices” link at the bottom of our websites. Note that clearing cookies from your browser cache or accessing our Services on a new device may erase your “Cookie Choices” preferences, requiring you to reset them.

5.4.3. Global Privacy Control. We respond to Global Privacy Control signals.

5.4.4. Do Not Track. We do not respond to Do Not Track signals.

5.5. Emails. You can opt-out of receiving promotional emails by clicking the “unsubscribe” or similar link in any email. If you have provided multiple email addresses, you will need to opt-out for each address separately.

5.6. Phone calls. To opt-out of marketing calls, you can email us at [email protected]. If you have provided multiple phone numbers, you will need to make an opt-out request for each number.

5.7. Text messages. To opt-out of receiving text messages, reply “STOP” to any message received. If you have opted-in to receive text messages on multiple phone numbers, you must make an opt-out request for each number.

5.8. Mobile devices. Mobile devices may allow users to block certain information requests (e.g., location data), but this may affect your experience with our Services. Instructions for adjusting these privacy settings are typically provided by the mobile device or operating system providers.

6. LINKING TO THIRD-PARTY WEBSITES AND SERVICES

6.1. Our Services may include links to other applications, websites, services, or social media platforms operated by third parties (collectively, “Third-Party Websites”). These Third-Party Websites are not governed by our Privacy Policy. We are not responsible for the practices of any Third-Party Websites linked to or from our Services, including the information or content they provide. Your interactions and browsing on any Third-Party Websites, including those linked from our Services, are subject to the rules and policies of those third parties, not ours. By accessing Third-Party Websites, you agree that we are not responsible for and do not control any third parties you authorize to access your personal information, including linking your activity to social media platforms or data aggregators.

7. ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

In accordance with California law, we are required to provide certain disclosures to California residents who apply for jobs with us or interact with us in their professional capacity. The necessary information is detailed below.

7.1.  Categories of Information We Collect.

7.1.1. Job Applicant Information. This section outlines our practices regarding the information we may collect from you or from external sources during your job application process. This includes information gathered from third-party job posting services, recruiters, references, and former employers.

7.1.1.1. Information you provide: To evaluate and process your application, we may collect various details from you, such as contact information (e.g., name, phone number, address, email); previous work experience, education, skills, and qualifications; professional licenses, permits, and certifications; work authorization status; reference details; information from social media or professional sites (e.g., public information or links provided in your application); and any other details you choose to share.

We may also request additional information to support our diversity goals or comply with legal requirements, such as race, ethnicity, gender, veteran status, or disability. Providing this information is optional, as described in the application process.

7.1.1.2. Information from external sources: We may gather information from platforms collecting application data (e.g., third-party job posting services), recruiters, references, and previous employers. Background check services may also be used, with your consent, which we will seek during the application evaluation process.

If you apply through third-party job posting services, please be aware that we do not control their privacy practices. Review their privacy policies carefully before submitting your application.

7.1.2. Business Contact Information. This section describes our practices regarding information collected from you as an employee, representative, or agent of a vendor, service provider, contractor, or other business entity interacting with us. This disclosure pertains to information collected about you personally, not about the business you represent.

7.1.2.1. Information you provide: In your role as an employee or representative of a service provider or contractor, you may provide us with your full name, title, business email address, office location, phone number, and other work-related contact information.

7.1.2.2. Information from external sources: We may receive your business contact information and other relevant details from the business you represent and other sources, including third parties making referrals or recommendations.

7.1.3. We also collect Customer Website Activity and Online User Activity. For details on these categories, please see Sections 1, 2, and 3 of this Privacy Policy.

7.2.  How We Use Your Information.

7.2.1. Beyond essential uses, we may utilize your Job Applicant Information and Business Contact Information as follows:

7.2.1.1. Job Applicant Information: We use this information to recruit suitable candidates and process applications.

7.2.1.2. Business Contact Information: We use this information to manage and enhance our business operations and deliver services to our customers.

7.3.  How We Disclose Information.

7.3.1. We may share personal information for the business purposes mentioned above with the following categories of entities:

7.3.1.1. Affiliates under our control or under common control with us;

7.3.1.2. Service providers and contractors offering technology, business, professional, research, legal, or other services (e.g., website hosting, IT infrastructure, customer service, email delivery);

7.3.1.3. Advertising partners and other collaborators who assist with marketing research and promotions;

7.3.1.4. Website partners helping us deliver diverse content to customers;

7.3.1.5. Data analytics providers who help us analyze and monitor website traffic;

7.3.1.6. External parties, including government agencies, to comply with legal requirements or for security purposes;

7.3.1.7. External parties involved in business transactions.

7.3.2. Job Applicant Information may also be shared with: your references; and our service providers who need the information to perform recruiting and related business functions on our behalf.

7.3.3. Business Contact Information may also be shared with: your employer (usually a service provider or contractor to the Company); and our service providers needing the information for technology, business, professional, or similar functions on our behalf.

7.4.  Notice of Collection.

As a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). Where we collect personal information subject to the CCPA, our practices and the information we collect are outlined below.

When reviewing this chart, please consider the following:

• We categorize personal information (“PI”) according to the CCPA. Some information may fall into more than one category. Categories not mentioned here are either not collected or not covered by the CCPA.
• We must disclose entities to whom we (1) “sell” personal information; or (2) “share” personal information for cross-context behavioral advertising. The CCPA defines a “sale” as disclosing personal information to a third party for monetary or other benefits. A third party may be considered as such if its use of personal information is not for an enumerated business purpose under California law or if its contract does not restrict it from other uses. A disclosure is not a sale if it is authorized by you or does not meet this definition. We are not required to list infrequent disclosures or those not considered “sales” or “sharing” under the law.

We must also list entities to whom we disclose information to conduct activities on our behalf. These entities are restricted from using personal information for purposes other than those related to our engagement or as permitted by law.

7.4.1. Customer Website Activity

Category	Collected Information
Identifiers	Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers. Source: You, your devices (e.g., mobile, computer, etc.), and Web Technologies. Purposes of collection and use: Includes Essential Purposes and Customer Experience Purposes. Categories of Parties to Whom PI is “Sold” or “Shared”: We may sell or share your PI with our advertising and marketing partners. Categories of Parties to Whom PI is Disclosed: We may disclose your PI with our legal affiliates, service providers and contractors, website partners, data analytics providers, and external parties including government agencies.
Personal Information Categories listed in the California Customer Records Statute (Cal. Civ. Code § 1798.80(e))	Name, electronic signature, address, or telephone number. Source: You and through Web Technologies. Purposes of collection and use: Includes Essential Purposes and Customer Experience Purposes. Categories of Parties to Whom PI is “Sold” or “Shared”: We may sell or share your PI with our advertising and marketing partners. Categories of Parties to Whom PI is Disclosed: We may disclose your PI with our legal affiliates, service providers and contractors, website partners, data analytics providers, and external parties including government agencies.
Protected Classification Characteristics under California or Federal Law	Gender, marital status, national origin, age (40 years or older), veteran or military status. Source: You. Purposes of collection and use: Includes Essential Purposes and Customer Experience Purposes. Categories of Parties to Whom PI is “Sold” or “Shared”: We may sell or share your PI with our advertising and marketing partners. Categories of Parties to Whom PI is Disclosed: We may disclose your PI with our legal affiliates, service providers and contractors, website partners, data analytics providers, and external parties including government agencies.
Commercial Information	Records of personal property, products or services obtained or considered, answers to optional survey questions on our websites, or other purchasing or consuming histories or tendencies. Source: You. Purposes of collection and use: Includes Essential Purposes and Customer Experience Purposes. Categories of Parties to Whom PI is “Sold” or “Shared”: We may sell or share your PI with our advertising and marketing partners. Categories of Parties to Whom PI is Disclosed: We may disclose your PI with our legal affiliates, service providers and contractors, website partners, data analytics providers, and external parties including government agencies.
Internet or Other Electronic Network Activity	Browsing history, device ID, search history, and information regarding your interaction with an internet website application, or advertisement. Source: You, your devices, and through Web Technologies. Purposes of collection and use: Includes Essential Purposes, Customer Experience Purposes, and Online User Purposes. Categories of Parties to Whom PI is “Sold” or “Shared”: We may sell or share your PI with our advertising and marketing partners. Categories of Parties to Whom PI is Disclosed: We may disclose your PI with our legal affiliates, service providers and contractors, website partners, data analytics providers, and external parties including government agencies.
Geolocation Data	Non-precise physical location of you or your device, including zip code and IP address. Source: You, your devices (e.g., mobile, computer, etc.), and through Web Technologies. Purposes of collection and use: Includes Essential Purposes, Customer Experience Purposes, and Online User Purposes. Categories of Parties to Whom PI is “Sold” or “Shared”: We may sell or share your PI with our advertising and marketing partners. Categories of Parties to Whom PI is Disclosed: We may disclose your PI with our legal affiliates, service providers and contractors, website partners, data analytics providers, and external parties including government agencies.

7.4.2. Job Applicant Information

Category	Collected Information
Identifiers	Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers. Source: You, or third-party sources, such as job-posting services and recruiters. Purposes of collection and use: Includes Essential Purposes and Customer Experience Purposes. Categories of Parties to Whom PI is “Sold” or “Shared”: None. Categories of Parties to Whom PI is Disclosed: Includes your references; our service providers and contractors we believe need the information to perform recruiting and related business functions for us; and external parties, such as government agencies.
Personal Information Categories listed in the California Customer Records Statute (Cal. Civ. Code § 1798.80(e))	Name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Source: You, or third-party sources, such as job-posting services and recruiters. Purposes of collection and use: Includes Essential Purposes, to recruit qualified applicants, and to process applications submitted to us. Categories of Parties to Whom PI is “Sold” or “Shared”: None. Categories of Parties to Whom PI is Disclosed: Includes your references; our service providers and contractors we believe need the information to perform recruiting and related business functions for us; and external parties, such as government agencies.
Protected Classification Characteristics under California or Federal Law	Race or ethnic origin, sexual orientation, age (40 years or older), gender and sexual orientation, disabilities, national origin, marital status, veteran or military status. Source: You, or third-party sources, such as job-posting services and recruiters. Purposes of collection and use: Includes Essential Purposes, to recruit qualified applicants, and to process applications submitted to us. Categories of Parties to Whom PI is “Sold” or “Shared”: None. Categories of Parties to Whom PI is Disclosed: Includes your references; our service providers and contractors we believe need the information to perform recruiting and related business functions for us; and external parties, such as government agencies.
Professional or Employment-Related Information	Current and prior job history, references, salary range, performance evaluations, resume, and other related data. Source: You, or third-party sources, such as job-posting services and recruiters. Purposes of collection and use: Includes Essential Purposes, to recruit qualified applicants, and to process applications submitted to us. Categories of Parties to Whom PI is “Sold” or “Shared”: None. Categories of Parties to Whom PI is Disclosed: Includes your references; our service providers and contractors we believe need the information to perform recruiting and related business functions for us; and external parties, such as government agencies.
Education Information	Education records including grades, transcripts, institutions attended, degrees obtained, and courses taken. Source: You, or third-party sources, such as job-posting services and recruiters. Purposes of collection and use: Includes Essential Purposes, to recruit qualified applicants, and to process applications submitted to us. Categories of Parties to Whom PI is “Sold” or “Shared”: None. Categories of Parties to Whom PI is Disclosed: Includes your references; our service providers and contractors we believe need the information to perform recruiting and related business functions for us; and external parties, such as government agencies.
Sensitive Personal Information	Social security number, driver’s license, state identification card, passport number, financial account information, racial or ethnic origin, religious or philosophical beliefs, citizenship or immigration status, health information (such as pregnancy or disabilities), and sexual orientation. Source: You, or third-party sources, such as job-posting services and recruiters. Purposes of collection and use: Includes Essential Purposes, to recruit qualified applicants, and to process applications submitted to us. Categories of Parties to Whom PI is “Sold” or “Shared”: None. Categories of Parties to Whom PI is Disclosed: Includes our service providers and contractors we believe need the information to perform recruiting and related business functions for us, and external parties, such as government agencies.

7.4.3. Business Contact Information

Category	Collected Information
Identifiers	Includes name, email address, phone number, business address, social security number, driver's license number, state ID number, passport number, and financial account details. Source: Provided by you or your employer. Purposes of Collection and Use: To support essential functions, enhance business operations, and deliver services to our clients. Categories of Parties to Whom PI is “Sold” or “Shared”: None. Categories of Parties to Whom PI is Disclosed: May include your employer, service providers, contractors performing business-related functions, and external entities such as government agencies.
Sensitive Information	Includes social security number, driver's license number, state ID number, passport number, and financial account details. Source: Provided by you or your employer. Purposes of Collection and Use: To support essential functions, improve business operations, and deliver services to our clients. Categories of Parties to Whom PI is “Sold” or “Shared”: None. Categories of Parties to Whom PI is Disclosed: May include your employer, service providers, contractors performing business functions, and external entities such as government agencies.

7.4.4. Online User Activity

Category

Collected Information

Internet or Other Electronic Network Activity

Includes browsing history, device IDs, search history, and data on interactions with websites, applications, or advertisements. Source: Collected from you, your devices, and through web technologies. Purposes of Collection and Use: For essential functions, enhancing customer experiences, and managing online user activities. Categories of Parties to Whom PI is “Sold” or “Shared”: May be shared with our advertising and marketing partners. Categories of Parties to Whom PI is Disclosed: May include our service providers, contractors, legal affiliates, website partners, data analytics providers, and government agencies.

7.5.  Retention The duration for which we retain personal information depends on several factors, including (i) legal and regulatory requirements for retaining personal information, (ii) the business or commercial purposes for which the information was collected, used, or disclosed (as outlined in this Privacy Policy), and (iii) whether you choose to exercise your right to request deletion of your personal information, subject to certain exceptions.

7.6.  Notice of Financial Incentive We do not offer financial incentives, discounts, or service differences in exchange for the retention or sale of your personal information. We may send promotional materials or offers to individuals who opt-in to receive marketing communications, unless you have opted out. We do not provide financial incentives to discourage customers from making such requests.

7.7. CCPA Rights. If you are a resident of California, you may have the following rights regarding your personal information under the CCPA:

7.1.1. Privacy Rights: These include the Right to Access, the Right to Correct, the Right to Limit, the Right to Delete, the Right to Opt-Out, and the Right to Non-Discrimination. For additional details about these rights, please refer to Section 5 of this Privacy Policy.

7.1.1. Exercising Your Rights. You can request access to your personal information, correct it, opt-out of its sale or sharing, limit its use or disclosure, or request its deletion by completing the Privacy Rights Request form, or emailing us at [email protected]. To safeguard your personal information and process your request, we will need you to provide identifiers for verification against our records and confirm your request using the contact information provided. If additional information is required, we will inform you.

7.1.1. Authorized Agents. You may designate another person or business, known as an authorized agent, to submit requests on your behalf through the aforementioned methods.

7.8.  Shine the Light – Your California Privacy Rights California residents have the right to request information about whether we have disclosed specific categories of personal information to other companies for their direct marketing purposes. To make such a request, submit a Right to Access request as described above. Additionally, to opt-out of having your personal information disclosed to other companies for direct marketing purposes, you can submit a “Do Not Sell or Share My Personal Information” request via the Privacy Rights Request form or by clicking the "Do Not Sell or Share My Info" link at the bottom of our websites.

8. CONTACTING US

8.1. For any questions or concerns regarding this Privacy Policy or our Services, please reach out to us via email at [email protected] You may write to use at GetYourBenefits, ATTN: Customer Care, 30 N. Gould St. Ste. R Sheridan, WY. 82801.

9. EFFECTIVE DATE

9.1. This Privacy Policy was last updated and is effective as of December 14, 2023.